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About us Techmarket
Techmarket is one of the largest e-commerce services in Poland, as indicated by the website’s daily hit rates. It sells consumer electronics such as photo cameras, computers, laptops, PDAs, GPS, etc.
Techmarket.pl was started in June 2004 and is continuously adding more merchandise to its catalog every week. Techmarket works closely with larger manufacturers including Canon, Sony, HP, Dell, and Garmin to provide the best quality electronics at affordable prices.
By concentrating on direct sales and internet based advertising, Techmarket offers consumer products at low margin without the sacrifice of customer service. The staff of 20 customer service representatives offers advice, support, and repair services to thousands of customers via e-mail, telephone, website, and online chat service.
The order fulfillment department is focused on fast product delivery and most of the orders are processed the same day with next day delivery being standard.
Customers
In its first few months of operation, Techmarket gained five thousand customers and is now growing at a very rapid pace. Customer satisfaction is the top priority at Techmarket. The goal is to satisfy 100% of the customers, who are the best advocates of this online service.
As part of the rating system used by an independent online service at Allegro.pl, Techmarket has received over 1,200 positive feedback comments with a 99.9% ratio of satisfaction.
People
The Techmarket team is young and enthusiastic about providing the best products to satisfy customers. The combined talent of all Techmarket employees creates an innovative approach to retail sales where old rules are not carved in stone. All new ideas are tested and quickly implemented to improve customer satisfaction with the online shopping experience.
Company
Techmarket is owned and operated by POLUSA Corporation with its headquarters in Henderson, NV, USA. POLUSA LLC was started in 2001 to promote e-commerce based sales technologies and know-how and is currently operating several independent services in the USA and Europe. Among these services are:
* Usa-foto - online sales for consumer photo electronics in USA
* I-dotcom - web software development focused on the latest internet technologies for small and medium companies
* Techmarket PRO - a new B2B e-commerce service planned to launch in Europe this June
Partnerships
Techmarket has developed strategic partnerships with the largest electronics distributors around the world and is expanding its network to new markets.
Techmarket invests heavily in online marketing and advertising. The partnership programs are also focused on marketing cooperation with companies providing complementary services to the common customers.
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